Returns & Exchanges

At Town Parts, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all garment tags are attached and the products are in their original condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.